Operator Coaching

One-on-one advisory for accommodation owners, tour guides, and experience providers navigating pricing, staffing, and guest experience decisions.

Operator Coaching
Format
Video or on-site
Duration
90-minute sessions
Location
Australia-wide (remote) or Illawarra (on-site)
Pricing
From $385 per session

Who this is for

Independent operators — boutique accommodation, tour businesses, food experiences — who face decisions too specific for generic business courses but do not yet need a full destination review.

Typical topics

  • Repricing rooms or tours after a competitor shift
  • Hiring your first seasonal staff member
  • Responding to a negative review that highlights a real operational gap
  • Deciding whether to join a regional booking platform
  • Preparing for a council grant application

How sessions work

You bring one focused question or decision. We spend the first 20 minutes clarifying context — your numbers, your constraints, your timeline. The remaining time is structured counsel: options, trade-offs, and a recommended next action. You leave with written bullet-point notes within 24 hours.

Booking

Sessions are booked individually. Blocks of four sessions receive a 10% fee reduction. Cancellation with 48 hours notice receives full credit toward a rescheduled session.

Discuss this advisory engagement

Tell us about your destination, property, or council brief and we will outline scope and fees before any commitment.

Request a consultation